Policies
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Listen up, superstar—PlantChi is a one-woman show at the moment, which means every sprinkle of magic gets packed with care (and probably a snack break in between). We ship Monday through Thursday, but give us a few days to process your order before it flies your way. Good things take time—like sprouting a seed or perfecting the art of the dramatic pause.
As for returns? Since we’re talking food here, we can’t take anything back—but if something’s off, don’t ghost us. Hit us up at hello@plantchi.life, and we’ll make it right.
Now, go forth and sprinkle.
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OVERVIEW
This website is operated by PlantChi. Throughout the site, the terms “we”, “us” and “our” refer to PlantChi. PlantChi offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including, without limitation, users who are browsers, vendors, customers, merchants, and/or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any Services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or tools that are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
Our store is hosted on Squarespace, Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms, viruses, or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the Service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information made available on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete, or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension, or discontinuance of the Service.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.
We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email and/or billing address/phone number provided at the time the order was made.
You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
For more details, please review our Refund Policy.
SECTION 7 - PERSONAL INFORMATION
Your submission of personal information through the store is governed by our Privacy Policy.
These Terms of Service constitute the entire agreement and understanding between you and PlantChi and govern your use of the Service. By using this site, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
PlantChi welcomes your questions or comments regarding the Terms:
Email Address:
hello@plantchi.life
Last updated January 30, 2025 -
This Privacy Notice for PlantChi LLC ("we," "us," or "our"), describes how
and why we might access, collect, store, use, and/or share ("process")
your personal information when you use our services ("Services"),
including when you:
Visit our website at https://www.plantchi.life/, or any website of ours
that links to this Privacy Notice
Engage with us in other related ways, including any sales,
marketing, or events
Questions or concerns? Reading this Privacy Notice will help you
understand your privacy rights and choices. We are responsible for making
decisions about how your personal information is processed. If you do not
agree with our policies and practices, please do not use our Services. If
you still have any questions or concerns, please contact us at
hello@plantchi.life.
SUMMARY OF KEY POINTS
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.
Do we process any sensitive personal information? Some of the information may be considered "special" or "sensitive" in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law. Learn more about sensitive information we process.
Do we collect any information from third parties? We do not collect any information from third parties.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also
Custom Branding
In what situations and with which types of parties do we share personal information? We may share information in specific situations and with specific categories of third parties. Learn more about when and with whom we share your personal information.
How do we keep your information safe?
We have adequate organizational and technical processes and procedures in place to protect
your personal information. However, no electronic transmission over the
internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Learn more
about how we keep your information safe.
What are your rights?
Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy
rights.
How do you exercise your rights? The easiest way to exercise your rights is by visiting hello@plantchi.life, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws. Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you
register on the Services, express an interest in obtaining information about
us or our products and Services, when you participate in activities on the
Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we
collect depends on the context of your interactions with us and the
Services, the choices you make, and the products and features you use.
The personal information we collect may include the following:
names
phone numbers
email addresses
mailing addresses
billing addresses
debit/credit card numbers
Sensitive Information. When necessary, with your consent or as
otherwise permitted by applicable law, we process the following categories
of sensitive information:
financial data
Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Squarespace Payments and Stripe.
You may find their privacy notice link(s) here:
Social Media Login Data. We may provide you with the option to register with us using your existing social media account details, like your Facebook, X, or other social media account. If you choose to register in this way, we will collect certain profile information about you from the social media provider, as described in the section called "HOW DO WE HANDLE YOUR SOCIAL LOGINS?" below. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information — such as your Internet Protocol (IP) address and/or browser and device characteristics — is collected automatically when you visit our Services. We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and
similar technologies. You can find out more about this in our Cookie Notice:
https://www.squarespace.com/cookie-policy.
The information we collect includes:
Log and Usage Data. Log and usage data is service-related,
diagnostic, usage, and performance information our servers
automatically collect when you access or use our Services and
which we record in log files. Depending on how you interact with us,
this log data may include your IP address, device information,
browser type, and settings and information about your activity in theServices (such as the date/time stamps associated with your usage,
pages and files viewed, searches, and other actions you take such
as which features you use), device event information (such as
system activity, error reports (sometimes called "crash dumps"), and
hardware settings).
Device Data. We collect device data such as information about your
computer, phone, tablet, or other device you use to access the
Services. Depending on the device used, this device data may
include information such as your IP address (or proxy server), device
and application identification numbers, location, browser type,
hardware model, Internet service provider and/or mobile carrier,
operating system, and system configuration information.
Location Data. We collect location data such as information about
your device's location, which can be either precise or imprecise. How
much information we collect depends on the type and settings of the
device you use to access the Services. For example, we may use
GPS and other technologies to collect geolocation data that tells us
your current location (based on your IP address). You can opt out of
allowing us to collect this information either by refusing access to the
information or by disabling your Location setting on your device.
However, if you choose to opt out, you may not be able to use
certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer
our Services, communicate with you, for security and fraud prevention, and
to comply with law. We may also process your information for other
purposes with your consent.
We process your personal information for a variety of reasons,
depending on how you interact with our Services, including:
To facilitate account creation and authentication and otherwise
manage user accounts. We may process your information so you
can create and log in to your account, as well as keep your account
in working order.
To deliver and facilitate delivery of services to the user. We may
process your information to provide you with the requested service.
To fulfill and manage your orders. We may process your
information to fulfill and manage your orders, payments, returns, and
exchanges made through the Services.
To request feedback. We may process your information when
necessary to request feedback and to contact you about your use of
our Services.
To send you marketing and promotional communications. We
may process the personal information you send to us for our
marketing purposes, if this is in accordance with your marketing
preferences. You can opt out of our marketing emails at any time.
For more information, see "WHAT ARE YOUR PRIVACY RIGHTS?"
below.
To deliver targeted advertising to you. We may process your
information to develop and display personalized content and
advertising tailored to your interests, location, and more. For more
information see our Cookie Notice:
https://www.squarespace.com/cookie-policy.
To post testimonials. We post testimonials on our Services that
may contain personal information.
To evaluate and improve our Services, products, marketing, and
your experience. We may process your information when we
believe it is necessary to identify usage trends, determine theeffectiveness of our promotional campaigns, and to evaluate and
improve our Services, products, marketing, and your experience.
To identify usage trends. We may process information about how
you use our Services to better understand how they are being used
so we can improve them.
To determine the effectiveness of our marketing and
promotional campaigns. We may process your information to
better understand how to provide marketing and promotional
campaigns that are most relevant to you.
To comply with our legal obligations. We may process your
information to comply with our legal obligations, respond to legal
requests, and exercise, establish, or defend our legal rights.
3. WHEN AND WITH WHOM DO WE SHARE YOUR
PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this
section and/or with the following categories of third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We
may share your data with third-party vendors, service providers,
contractors, or agents ("third parties") who perform services for us or on
our behalf and require access to such information to do that work.
The categories of third parties we may share personal information with are
as follows:
Data Analytics Services
Payment Processors
We also may need to share your personal information in the following
situations:
Business Transfers. We may share or transfer your information in
connection with, or during negotiations of, any merger, sale of
company assets, financing, or acquisition of all or a portion of our
business to another company.
4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect
and store your information.
We may use cookies and similar tracking technologies (like web beacons
and pixels) to gather information when you interact with our Services.
Some online tracking technologies help us maintain the security of our
Services and your account, prevent crashes, fix bugs, save your
preferences, and assist with basic site functions.
We also permit third parties and service providers to use online tracking
technologies on our Services for analytics and advertising, including to help
manage and display advertisements, to tailor advertisements to your
interests, or to send abandoned shopping cart reminders (depending on
your communication preferences). The third parties and service providers
use their technology to provide advertising about products and services
tailored to your interests which may appear either on our Services or on
other websites.
To the extent these online tracking technologies are deemed to be a
"sale"/"sharing" (which includes targeted advertising, as defined under theapplicable laws) under applicable US state laws, you can opt out of these
online tracking technologies by submitting a request as described below
under section "DO UNITED STATES RESIDENTS HAVE SPECIFIC
PRIVACY RIGHTS?"
Specific information about how we use such technologies and how you can
refuse certain cookies is set out in our Cookie Notice:
https://www.squarespace.com/cookie-policy.
Google Analytics
We may share your information with Google Analytics to track and analyze
the use of the Services. To opt out of being tracked by Google Analytics
across the Services, visit https://tools.google.com/dlpage/gaoptout. For more information on the privacy practices of Google, please visit the Google Privacy & Terms page.
5. HOW DO WE HANDLE YOUR SOCIAL LOGINS?
In Short: If you choose to register or log in to our Services using a social
media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-
party social media account details (like your Facebook or X logins). Where
you choose to do this, we will receive certain profile information about you
from your social media provider. The profile information we receive may
vary depending on the social media provider concerned, but will often
include your name, email address, friends list, and profile picture, as well
as other information you choose to make public on such a social media
Platform.
We will use the information we receive only for the purposes that are
described in this Privacy Notice or that are otherwise made clear to you on
the relevant Services. Please note that we do not control, and are not
responsible for, other uses of your personal information by your third-party
social media provider. We recommend that you review their privacy notice
to understand how they collect, use, and share your personal information,
and how you can set your privacy preferences on their sites and apps.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the
purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary
for the purposes set out in this Privacy Notice, unless a longer retention
period is required or permitted by law (such as tax, accounting, or other
legal requirements). No purpose in this notice will require us keeping your
personal information for longer than the period of time in which users have
an account with us.
When we have no ongoing legitimate business need to process your
personal information, we will either delete or anonymize such information,
or, if this is not possible (for example, because your personal information
has been stored in backup archives), then we will securely store your
personal information and isolate it from any further processing until deletion
is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of
organizational and technical security measures.
We have implemented appropriate and reasonable technical and
organizational security measures designed to protect the security of any
personal information we process. However, despite our safeguards and
efforts to secure your information, no electronic transmission over the
Internet or information storage technology can be guaranteed to be 100%
secure, so we cannot promise or guarantee that hackers, cybercriminals, or
other unauthorized third parties will not be able to defeat our security and
improperly collect, access, steal, or modify your information. Although we
will do our best to protect your personal information, transmission of
personal information to and from our Services is at your own risk. You
should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children
under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under
18 years of age, nor do we knowingly sell such personal information. By
using the Services, you represent that you are at least 18 or that you are
the parent or guardian of such a minor and consent to such minor
dependent’s use of the Services. If we learn that personal information from
users less than 18 years of age has been collected, we will deactivate the
account and take reasonable measures to promptly delete such data from
our records. If you become aware of any data we may have collected from
children under age 18, please contact us at hello@plantchi.life.
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: You may review, change, or terminate your account at any time,
depending on your country, province, or state of residence.
Withdrawing your consent: If we are relying on your consent to process
your personal information, which may be express and/or implied consent
depending on the applicable law, you have the right to withdraw your
consent at any time. You can withdraw your consent at any time by
contacting us by using the contact details provided in the section "HOW
CAN YOU CONTACT US ABOUT THIS NOTICE?" below.
However, please note that this will not affect the lawfulness of the
processing before its withdrawal nor, when applicable law allows, will it
affect the processing of your personal information conducted in reliance on
lawful processing grounds other than consent.
Opting out of marketing and promotional communications: You can
unsubscribe from our marketing and promotional communications at any
time by clicking on the unsubscribe link in the emails that we send, or by
contacting us using the details provided in the section "HOW CAN YOU
CONTACT US ABOUT THIS NOTICE?" below. You will then be removed
from the marketing lists. However, we may still communicate with you —
for example, to send you service-related messages that are necessary for
the administration and use of your account, to respond to service requests,
or for other non-marketing purposes.
Account Information
If you would at any time like to review or change the information in your
account or terminate your account, you can:
Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete
your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems,
assist with any investigations, enforce our legal terms and/or comply with
applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept
cookies by default. If you prefer, you can usually choose to set your
browser to remove cookies and to reject cookies. If you choose to remove
cookies or reject cookies, this could affect certain features or services of
our Services. For further information, please see our Cookie Notice:
https://www.squarespace.com/cookie-policy.
If you have questions or comments about your privacy rights, you may email us at hello@plantchi.life.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile
applications include a Do-Not-Track ("DNT") feature or setting you can
activate to signal your privacy preference not to have data about your
online browsing activities monitored and collected. At this stage, no uniform
technology standard for recognizing and implementing DNT signals has
been finalized. As such, we do not currently respond to DNT browser
signals or any other mechanism that automatically communicates your
choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a
revised version of this Privacy Notice.
California law requires us to let you know how we respond to web browser
DNT signals. Because there currently is not an industry or legal standard
for recognizing or honoring DNT signals, we do not respond to them at this
time.
11. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: If you are a resident of California, Colorado, Connecticut,
Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana,
Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah,
or Virginia, you may have the right to request access to and receive details
about the personal information we maintain about you and how we have
processed it, correct inaccuracies, get a copy of, or delete your personal
information. You may also have the right to withdraw your consent to our
processing of your personal information. These rights may be limited in
some circumstances by applicable law. More information is provided below.
Categories of Personal Information We Collect
We have collected the following categories of personal information in the
past twelve (12) months:
Category Examples Collected
A. Identifiers
Contact details, such as real name,
alias, postal address, telephone or
mobile contact number, unique
personal identifier, online identifier,
Internet Protocol address, email
address, and account name
YES
B. Personal information
as defined in the
California Customer
Records statute
Name, contact information,
education, employment, employment
history, and financial information
YESC. Protected
classification
characteristics under
Gender, age, date of birth, race and
ethnicity, national origin, marital
status, and other demographic data
state or federal law
D. Commercial
information
Transaction information, purchase
history, financial details, and payment
information
E. Biometric information Fingerprints and voiceprints F. Internet or other
Browsing history, search history,
online behavior, interest data, and
interactions with our and other
similar network activity
websites, applications, systems, and
advertisements
G. Geolocation data Device location H. Audio, electronic,
sensory, or similar
information
Images and audio, video or call
recordings created in connection with
our business activities
I. Professional or
employment-related
information
Business contact details in order to
provide you our Services at a
business level or job title, work
history, and professional
qualifications if you apply for a job
with us
J. Education Information Student records and directory
information
Inferences drawn from any of the
collected personal information listed
above to create a profile or summary
about, for example, an individual’s
preferences and characteristics
Debit or credit card numbers NO
YES
NO
YES
YES
NO
NO
NO
NO
K. Inferences drawn
from collected personal
information
L. Sensitive personal
Information
YES
We only collect sensitive personal information, as defined by applicable
privacy laws or the purposes allowed by law or with your consent. Sensitive
personal information may be used, or disclosed to a service provider or
contractor, for additional, specified purposes. You may have the right to
limit the use or disclosure of your sensitive personal information. We do not
collect or process sensitive personal information for the purpose of inferring
characteristics about you.
We may also collect other personal information outside of these categories
through instances where you interact with us in person, online, or by phone
or mail in the context of:
Receiving help through our customer support channels;
Participation in customer surveys or contests; and
Facilitation in the delivery of our Services and to respond to your
inquiries.
We will use and retain the collected personal information as needed to provide the Services or for:
Category A - As long as the user has an account with us
Category B - As long as the user has an account with us
Category D - As long as the user has an account with usCategory F - As long as the user has an account with us
Category L - As long as the user has an account with us
Sources of Personal Information
Learn more about the sources of personal information we collect in "WHAT
INFORMATION DO WE COLLECT?"
How We Use and Share Personal Information
Learn more about how we use your personal information in the section,
"HOW DO WE PROCESS YOUR INFORMATION?"
We collect and share your personal information through:
Targeting cookies/Marketing cookies
Social media cookies
Will your information be shared with anyone else?
We may disclose your personal information with our service providers
pursuant to a written contract between us and each service provider. Learn
more about how we disclose personal information to in the section, "WHEN
AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
We may use your personal information for our own business purposes,
such as for undertaking internal research for technological development
and demonstration. This is not considered to be "selling" of your personal
Information.
We have not sold or shared any personal information to third parties for a
business or commercial purpose in the preceding twelve (12) months. We
have disclosed the following categories of personal information to third
parties for a business or commercial purpose in the preceding twelve (12)
months:
Category F. Internet or other electronic network activity information
Category G. Geolocation data
The categories of third parties to whom we disclosed personal information
for a business or commercial purpose can be found under "WHEN AND
WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?"
Your Rights
You have rights under certain US state data protection laws. However,
these rights are not absolute, and in certain cases, we may decline your
request as permitted by law. These rights include:
Right to know whether or not we are processing your personal data
Right to access your personal data
Right to correct inaccuracies in your personal data
Right to request the deletion of your personal data
Right to obtain a copy of the personal data you previously shared
with us
Right to non-discrimination for exercising your rights
Right to opt out of the processing of your personal data if it is used
for targeted advertising (or sharing as defined under California’s
privacy law), the sale of personal data, or profiling in furtherance of
decisions that produce legal or similarly significant effects
("profiling")Depending upon the state where you live, you may also have the following
rights:
Right to access the categories of personal data being processed (as
permitted by applicable law, including Minnesota’s privacy law)
Right to obtain a list of the categories of third parties to which we
have disclosed personal data (as permitted by applicable law,
including California's and Delaware's privacy law)
Right to obtain a list of specific third parties to which we have
disclosed personal data (as permitted by applicable law, including
Minnesota's and Oregon's privacy law)
Right to review, understand, question, and correct how personal data
has been profiled (as permitted by applicable law, including
Minnesota’s privacy law)
Right to limit use and disclosure of sensitive personal data (as
permitted by applicable law, including California’s privacy law)
Right to opt out of the collection of sensitive data and personal data
collected through the operation of a voice or facial recognition
feature (as permitted by applicable law, including Florida’s privacy
law)
How to Exercise Your Rights
To exercise these rights, you can contact us by visiting hello@plantchi.life,
by emailing us at hello@plantchi.life, or by referring to the contact details at
the bottom of this document.
We will honor your opt-out preferences if you enact the Global Privacy
Control (GPC) opt-out signal on your browser.
Under certain US state data protection laws, you can designate an
authorized agent to make a request on your behalf. We may deny a
request from an authorized agent that does not submit proof that they have
been validly authorized to act on your behalf in accordance with applicable
laws.
Request Verification
Upon receiving your request, we will need to verify your identity to
determine you are the same person about whom we have the information
in our system. We will only use personal information provided in your
request to verify your identity or authority to make the request. However, if
we cannot verify your identity from the information already maintained by
us, we may request that you provide additional information for the purposes
of verifying your identity and for security or fraud-prevention purposes.
If you submit the request through an authorized agent, we may need to
collect additional information to verify your identity before processing your
request and the agent will need to provide a written and signed permission
from you to submit such request on your behalf.
Appeals
Under certain US state data protection laws, if we decline to take action
regarding your request, you may appeal our decision by emailing us at
hello@plantchi.life. We will inform you in writing of any action taken or not
taken in response to the appeal, including a written explanation of the
reasons for the decisions. If your appeal is denied, you may submit a
complaint to your state attorney general.
California "Shine The Light" Law
California Civil Code Section 1798.83, also known as the "Shine The Light"
law, permits our users who are California residents to request and obtainfrom us, once a year and free of charge, information about categories of
personal information (if any) we disclosed to third parties for direct
marketing purposes and the names and addresses of all third parties with
which we shared personal information in the immediately preceding
calendar year. If you are a California resident and would like to make such
a request, please submit your request in writing to us by using the contact
details provided in the section "HOW CAN YOU CONTACT US ABOUT
THIS NOTICE?"
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant
with relevant laws.
We may update this Privacy Notice from time to time. The updated version
will be indicated by an updated "Revised" date at the top of this Privacy
Notice. If we make material changes to this Privacy Notice, we may notify
you either by prominently posting a notice of such changes or by directly
sending you a notification. We encourage you to review this Privacy Notice
frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS
NOTICE?
If you have questions or comments about this notice, you may contact us
by post at:
PlantChi LLC
__________
Boulder, CO 80302
United States
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE
THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country or state of residence in the
US, you may have the right to request access to the personal information
we collect from you, details about how we have processed it, correct
inaccuracies, or delete your personal information. You may also have the
right to withdraw your consent to our processing of your personal
information. These rights may be limited in some circumstances by
Privacy Policy Terms Of Use Disclaimer Cookie Policy Support Limit the use of my sensitive personal information applicable law. To request to review, update, or delete your personal
Do not sell or share my personal information Consent Preferences information, please reach out to: hello@plantchi.life.
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1. How PlantChi Subscriptions Work
When you subscribe to PlantChi, you’ll receive repeat deliveries based on the subscription plan you choose—because your meals deserve a steady sprinkle of nature’s superpowers.
2. Payments & Billing
Your payment details will be stored securely, and you’ll be charged automatically for each delivery unless you choose to pay in advance. No surprises, just seamless nutrient boosts.
3. Auto-Renewal & Cancellations
Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew, you can cancel anytime before the next billing cycle—no hoops to jump through.
4. Managing Your Subscription
Need to tweak, pause, or cancel your subscription? Easy. Your order confirmation emails contain links to manage your subscription anytime.
5. Returns & Refunds
For details on returns and refunds, check out our [Returns Policy]. We keep it simple, just like our ingredients.
Questions? Reach out to us at hello@plantchi.life—we’re here to help.